BASECAMP PLATFORM
Version dated February 16, 2026
1.1. Preamble
These general terms and conditions of sale and subscription (hereinafter the “GTC”) govern the contractual relationship between the Customer and OHANA CONSULTANCY, a private limited liability company (SRL) governed by Belgian law, with its registered office at 36- 38 Rue Joseph II, 1000 Brussels, Belgium, and registered with the Crossroads Bank for Enterprises under number 0733.605.159, hereinafter referred to as the “Company”.
1.2. Definitions
For the purposes of these GTC, the following terms shall have the meanings set out below:
“Subscription”: means the annual subscription granting access to the Platform and its Content, upon payment of the agreed Price, in accordance with the terms set out in Article 2.
“Customer”: means any legal entity (company, association, non-governmental organization, public institution, etc.) or any natural person acting in the course of their professional activity, who subscribes to a Subscription with the Company.
“Content”: means all documents, reports, analyses, studies, briefing notes, and any other documentary resources, accessible via the Platform and relating to European legislation, particularly applicable to the agri-food and textile sectors.
“Platform”: means the digital platform accessible online at https://ohanapublicaffairs.eu/basecamp/ and allowing the Customer, after subscribing to a Subscription, to access the Content made available by the Company.
“Price”: means the annual amount of the Subscription as defined in Article 2.3 of these GTC.
1.3. Applicability of the general conditions
These GTC shall prevail over any other general or specific conditions issued by the Customer, even if the latter should specify otherwise. They are available and accessible at all times on the Company’s Platform and may be consulted before subscribing to a Subscription.
The Company reserves the right to amend these GTC at any time, subject to notifying the Customer within a reasonable period of time. The amendments shall enter into force on the date indicated in the notification and shall only apply to Subscriptions taken out or renewed after their entry into force.
The Customer is bound by these GTC upon confirmation of payment for the Subscription to the Platform. The Customer is deemed to have read and accepted them.
The Customer is also bound by the Company’s data protection policy which, together with these GTC, constitute the entire contractual relationship between the parties. These documents are available and accessible at all times on the Platform.
1.4. Company’s activities
The Company specializes in European public affairs, particularly for the agri-food and textile sectors. It offers a service providing access to a digital library of documentary Content enabling economic actors (companies, associations, NGOs, public institutions, etc.) to better understand the European legal framework applicable to these sectors.
2.1. Subject matter of the Subscription
The Subscription taken out by the Customer grants access, for a period of one year (12 months), to all Content available on the Platform. The Content is downloadable in PDF format and may be consulted at any time during the Subscription period.
The Company undertakes to regularly update the Content and to add new documents in line with changes in European legislation and identified needs in the agri-food and textile sectors.
2.2. Duration and renewal
The Subscription is taken out for an initial period of one year from the date of payment validation by the Company.
The Customer undertakes to honour the entire subscription period and may not terminate it early. The Subscription Price remains due in full, whether or not the Customer uses the Platform services during the Subscription period.
Upon expiry of this initial period, the Subscription shall be tacitly renewed for an identical period, unless terminated by either party by email to the other party at least 30 days before the expiry date.
The Customer is expressly informed of the tacit renewal of their Subscription by the following means: (i) explicit mention during the initial payment process; (ii) information visible at all times on the membership dashboard and on the membership page; (iii) reminder in the Subscription confirmation receipt sent by email..
In the event of non-renewal, termination of the Subscription shall result in the effects detailed below in Article 2.6 of these GTC.
2.3. Price and payment terms
The annual Subscription Price is stated on the online sales page for the Subscription.
The Subscription Price is presented clearly and in detail on the Platform before any subscription. The Customer is fully informed of all the essential elements making up the Subscription, thus enabling them to subscribe in an informed manner.
Prices are fixed and are not subject to modification at the Customer’s request. However, the Company reserves the right to modify its pricing at any time. Any price modification shall only apply to Subscriptions taken out or renewed after the new pricing comes into force.
The Company offers the Customer the following payment methods: (i) payment in one instalment of the annual Subscription amount; or (ii) staggered payment in twelve equal monthly instalments.
Payment for the Subscription shall be made exclusively via the Platform, using the payment methods offered by the Company at the time of subscription: credit card, direct debit, etc.
Access to the Platform and Content is only activated after payment has been validated by the Company. The Customer is invited to create its login and password to access to the Platform.
After payment validation, the Customer receives confirmation of their subscription by email, together with an invoice for the Subscription taken out. Unless expressly requested otherwise by the Customer, the Customer authorizes the Company to send invoices to them by electronic means only.
Any dispute regarding an invoice must be sent by email to basecamp@ohanapublicaffairs.eu or by registered post to the Company within 8 days of it being sent. After this period, no dispute will be accepted.
2.4. Default of payment and suspension
Where the Customer chooses to pay the Subscription Price in twelve monthly instalments, any failure to pay an instalment within the required time limit shall, without prior notice and by operation of law, incur interest at the agreed rate of 10% per annum from the date on which payment is due until full payment thereof.
In addition, the Customer shall owe the Company a flat-rate compensation of 10% of the Price of the Subscription excluding VAT, with a minimum of €250.00, without prior notice.
In the event of late payment, the Company reserves the right to invoke the defence of non-performance vis-à-vis the Customer and thus to suspend the Customer’s access to the Platform and Content, in accordance with the provisions of Article 1219 of the Belgian Civil Code, with immediate effect and until full payment of all sums due.
Furthermore, in the event of persistent default of payment (non-payment of two consecutive monthly instalments or non-payment of the annual amount), the Company may terminate the Subscription by operation of law, without judicial intervention and without prejudice to the Company’s right to claim all sums due as well as any damages.
2.5. Right of withdrawal
Given that the Subscription is aimed exclusively at professionals (legal entities and natural persons acting in the course of their professional activity), the provisions of Book VI of the Code of Economic Law relating to consumer protection and the right of withdrawal do not apply.
The Customer therefore has no right of withdrawal once payment for the Subscription has been validated and access to the Platform has been activated.
2.6. Termination of the Subscription
Upon termination of the Subscription, whether at the end of the initial period, at the end of a renewal period, or following termination by one of the parties, the Customer’s access to the Platform and Content shall be immediately deactivated.
The Customer acknowledges that, upon termination of the Subscription, they will no longer be able to access the Content or download new documents. Any Content downloaded before termination of the Subscription remains subject to the intellectual property and confidentiality provisions set out in Articles 3 and 5 of these GTC.
3.1. Ownership of intellectual property rights
All Content accessible via the Platform, including but not limited to documents, reports, analyses, studies, briefing notes, and any other documentary resources, as well as the Platform itself, its structure, design, graphics, databases, and software, constitute works protected by intellectual property rights, including copyright, database rights, and/or any other applicable intellectual property rights.
These rights are the exclusive property of the Company or, where applicable, of third parties who have granted the Company a right of use.
The Subscription granted to the Customer does not confer any transfer of intellectual property rights over the Content or the Platform. The Customer only benefits from a right of use strictly limited to the conditions set out in these GTC.
3.2. Authorized use of Content
The Customer is authorized, during the Subscription period, to:
3.3. Prohibited uses
The Customer is strictly prohibited from:
Any breach of these provisions constitutes a violation of intellectual property rights and may result in:
4.1. Nature of Content
The Content accessible via the Platform is provided for information and documentation purposes only. It is intended to help economic actors better understand the European legal framework applicable to the agri-food and textile sectors.
The Content does not constitute legal advice, recommendations, or professional consultation adapted to the specific situation of the Customer. Each Customer should assess the relevance and applicability of the Content to their particular situation and, if necessary, seek specific advice from duly qualified professionals (lawyers, consultants, etc.).
4.2. Disclaimer of liability
The Company cannot be held liable for decisions taken by the Customer on the basis of the Content, nor for any direct or indirect damage, loss of revenue, loss of opportunity, or any other prejudice that may result from the use or interpretation of the Content.
Although the Company strives to ensure the quality, relevance, and reliability of the Content, it cannot guarantee the accuracy, completeness, or up-to-date nature of the information provided. European legislation is constantly evolving, and despite the Company’s best efforts to update the Content regularly, delays may occur.
The Customer accepts that they alone are responsible for any errors or inaccuracies that may be found in the Content, the Company being bound only by an obligation of means in the preparation of the Content.
The Customer expressly undertakes to indemnify and hold harmless the Company, its directors, employees, collaborators, and agents from any claim, legal action, loss, or damage of any kind whatsoever arising from the use of the Content or decisions taken on the basis thereof.
4.3. Obligation of means
The Company is bound by an obligation of means in the provision of Content and in the management of the Platform. It undertakes to implement all reasonable means to ensure the quality, relevance, and reliability of the Content, but does not guarantee any specific result.
The Company’s liability may only be incurred in the event of gross negligence or wilful misconduct on its part. In the event that the Company’s liability is established, the amount of damages that may be claimed by the Customer is expressly capped at the amount actually paid by the Customer for the current Subscription.
4.4. Technical liability
The Company cannot be held liable (i) in the event of viruses, malware, or any other harmful elements affecting the Customer’s computer equipment; nor (ii) in the event of interruptions, breakdowns, or technical malfunctions of the Platform resulting from external causes (network failure, computer attack, hosting failure, etc.); nor (iii) in the event of impossibility for the Customer to access the Platform for technical reasons beyond the Company’s control (faulty internet connection, unsuitable computer hardware, etc.).
Confidential data relating to both the Customer and the Company, as well as to third parties possibly involved in the contractual relationship, collected in any manner whatsoever (email exchanges, telephone exchanges, etc.), are intended solely for communications between the parties and for the performance of the Subscription. They shall not be communicated or transferred to third parties not authorized by the parties.
The Customer expressly undertakes to maintain the strictest confidentiality regarding all Content accessible via the Platform, as well as any information, strategy, analysis, document, or data provided by the Company, in any manner whatsoever.
This confidentiality obligation shall remain applicable throughout the Subscription period and after termination of the contractual relationship, whatever the cause.
In the event of breach of this confidentiality clause by the Customer, the Company reserves the right to claim full compensation for the damage suffered, without prejudice to the sanctions provided for in Article 3.3 in the event of violation of intellectual property.
All personal data concerning the Customer (within the meaning of European Regulation 2016/679 of April 27, 2016, known as “GDPR”) is processed in strict compliance with this Regulation and applicable Belgian legislation on privacy protection.
Personal data collected is processed and stored solely for the purposes of managing the Subscription (account creation, authentication, monitoring), invoicing and accounting, communication with the Customer relating to the use of the Platform as part of the proper performance of contractual relations between the parties, and for the purposes of improving the services and Content offered by the Company in the legitimate interest of the Company and the Customer.
This data is in no way transmitted to third parties for commercial or direct marketing purposes, nor for any other purpose not provided for by these GTC or by the Company’s data protection policy.
For more information on the Customer’s rights regarding privacy protection (rights of access, rectification, erasure, restriction, portability, objection), the Customer is invited to consult the Company’s privacy policy, available at all times on the Platform or communicated by email upon simple request to basecamp@ohanapublicaffairs.eu.
The Company may request the Customer to provide a written, oral, or visual testimonial on the provision of Services or on the content of the Company’s Products and Digital Products. The Customer remains free at any time to refuse to give such a testimonial. In the event of acceptance, they are invited by the Company to give their formal written agreement. Testimonials collected by the Company may be used for documentary or reference purposes.
8.1. Good faith
The parties undertake to enter into a contractual relationship in good faith and to cooperate loyally in its proper performance.
8.2. Force majeure
The Company cannot be held liable, either contractually or extra-contractually, in the event of non-performance of its obligations when such non-performance results from a case of force majeure or an unforeseen event.
Force majeure means any sudden and unforeseeable event, independent of the will of the parties, which makes performance of the Company’s obligations temporarily and totally impossible.
The following are accepted as cases of force majeure, without this list being exhaustive: fires, floods, epidemics, pandemics, acts of war or terrorism, strikes, failures of energy or internet network services, cyberattacks, any act or decision of a third party where such decision affects the proper performance of the Company’s obligations, any other cause beyond the Company’s reasonable control.
8.3. Invalidity of a clause
If any provision of these GTC becomes null, unlawful, or unenforceable, the parties expressly agree that such invalidity shall not affect the validity and enforceability of the other provisions of the GTC, which shall continue to have full effect.
However, the parties undertake to negotiate and conclude, in good faith and in accordance with the parties’ original real intention, one or more provisions intended to replace the clause that has become null and void.
8.4. Non-waiver
The inaction, negligence, or delay of a party in exercising a right or remedy under these GTC shall in no event be interpreted as a waiver of such right or remedy.
8.5. Applicable law
These GTC are governed by Belgian law, to the exclusion of any other legislation.
8.6. Dispute resolution
The parties agree that any disagreement or dispute relating to these GTC or arising from their interpretation or application, which cannot be resolved by mutual agreement, shall be subject to an attempt at amicable resolution or conciliation.
To this end, the parties undertake to participate in at least one conciliation meeting before the amicable settlement chamber of the French-speaking Brussels Enterprise Court, delegating a person with decision-making power.
In the absence of an amicable settlement within a reasonable period, any dispute relating to the performance or interpretation of these GTC shall fall under the exclusive jurisdiction of the French-speaking Brussels Enterprise Court.